SCab Privacy Policy

What information is recorded in SCab?

Depending on the type of account and the services used, information such as first and last name, phone number, account details, service information, vehicle and driver information, route and service-time information, and other details needed to provide the service may be recorded in the platform.

SCab collects and processes only the information required to provide, manage, support, and improve its services.

How is your information used?

Information recorded in SCab is used to deliver better services and to manage the transport process properly, including:

• Registration and account creation
• Managing transport services
• Coordination among parents, schools, organizations, contractors, and drivers
• Planning and managing routes and services
• Notifications about service status
• Monitoring service status and route within the scope of the platform’s services
• Support and responding to users
• Improving the quality, security, and efficiency of SCab services
• Preventing misuse and unauthorized access

Your information is confidential

SCab user information is treated as confidential, and access is managed according to access level and the need to use that information.

This means each user, organization, or person can access only the information required for the duties and permissions defined in the platform.

User information is not used for purposes unrelated to SCab services, and personal information will not be shared with unrelated people or organizations without a legal requirement or the necessary consent.

Location information

For some SCab services, vehicle or service location information may be used to manage and monitor transport.

This information is used to provide features such as route monitoring, service management, reviewing movement status, and improving the safety and quality of transport services.

Access to location information also follows the access levels defined in the platform.

Information security

SCab works to protect user information from unauthorized access, disclosure, alteration, loss, or misuse through appropriate security infrastructure and controls.

Information security is an ongoing process, and SCab continually works to improve its security infrastructure and processes in line with the platform’s needs.

User access to information

Users can view their account information through the tools provided in the platform and, where possible, correct or update it.

If a user has a problem with their personal information or needs to follow up, they can submit a request through SCab support channels.

Children and student information

Because of the nature of school transport, some information about students may be recorded in the platform.

SCab places special importance on the security and confidentiality of this information. Student information is accessible only within the school-service process, and only to the people and roles that need it to carry out their duties.

We do not sell user information

SCab does not treat users’ personal information as a commercial asset to sell or transfer to third parties.

User information is used or shared only for the platform’s defined purposes and service delivery, or where required by law or by order of a competent authority.

User responsibilities

Protecting account information is also part of platform security. Users should safeguard their login details, password, and other access information, and should not share them with others.

If you notice suspicious activity or unauthorized access, contact SCab support as soon as possible.

Privacy policy updates

This privacy policy may be updated as services grow, laws change, or SCab’s infrastructure improves.

If important changes are made, users will be informed of the new version through appropriate channels.

SCab’s commitment

At SCab, we believe user trust is the most important asset of a smart transport platform.

That is why we work to handle the information users entrust to SCab with care, responsibility, and only for the defined purposes of the service.

SCab is committed to respecting user privacy and to using appropriate security and management measures to protect their information.